Terms and Conditions

Agreement to these terms

These terms govern your use of the SolveApps website at solveapps.com, including its content, project portfolio and enquiry forms. By using the website, you agree to these terms. If you do not agree, please stop using the website.

“SolveApps,” “we,” “us” and “our” refer to SolveApps. “You” refers to the person or organisation using the website.

Website information and permitted use

The website provides general information about our technology, automation, AI, software-development and digitalisation services. Content is provided for general information and does not constitute technical, financial or legal advice.

You may use the website for lawful business and informational purposes. You must not:

attempt to disrupt, damage or gain unauthorised access to the website or its systems;
submit unlawful, misleading, malicious or infringing material;
use automated means to overload, scrape or reproduce substantial parts of the website; or
misrepresent your identity or authority to act for an organisation.

Enquiries do not create a contract

Submitting an enquiry, requesting a consultation or discussing an idea does not oblige either party to proceed and does not create a client, partnership, employment or agency relationship.

A project begins only when the parties agree in writing on the scope, responsibilities, acceptance criteria, fees, subscription terms, intellectual-property arrangements and any other applicable conditions.

Keep sensitive information out of the first enquiry.Please do not submit passwords, payment details, confidential datasets, health information or other sensitive personal data through the public form.

Limited SME automation offer

The limited offer advertised on the website is available to the first five SMEs that SolveApps selects and accepts for the programme. Submission order alone does not guarantee acceptance. Suitability, feasibility, capacity and an agreed project scope may be considered.

What “no upfront cost” means

No SolveApps development fee is payable before work begins under the offer. Any third-party costs—such as hosting, domains, licences, paid APIs, messaging, payment processing or external services—are excluded unless the written project agreement says otherwise.

When payment starts

Monthly payment starts only after the solution meets the readiness or acceptance criteria agreed in the written project proposal. The monthly price, included usage, support, hosting and payment date will be disclosed and agreed before work begins.

Cancellation

You may cancel the monthly service at any time, subject to the notice and billing arrangements in the project agreement. Cancellation may end access, hosting, maintenance, support and third-party integrations at the end of the applicable billing period. Amounts already due are not cancelled, and data export or transition assistance may be subject to the agreed plan.

Ownership and availability

Ownership, licensing, source-code access, data export, hosting and post-cancellation rights will be specified in the written project agreement. SolveApps may close, amend or withdraw the limited offer before an application is accepted.

Project and subscription services

Technology projects and SaaS subscriptions are governed by a separate written proposal, statement of work, subscription agreement or service agreement. If that agreement conflicts with these website terms, the project-specific agreement controls for the relevant service.

Timelines and outcomes may depend on timely client decisions, access, data, content, testing and third-party services. Changes to the agreed scope may affect delivery dates and pricing.

Intellectual property

Unless stated otherwise, the SolveApps name, logo, website design, text, graphics and software are owned by or licensed to SolveApps. You may not reproduce, modify, distribute or commercially exploit them without written permission.

Third-party names, product screenshots and trademarks remain the property of their respective owners and are used to identify relevant projects or services.

Third-party websites and services

The website may link to client projects, external tools and third-party websites. We do not control their availability, security, content or privacy practices. Following an external link is at your own discretion.

Availability and limitation of liability

We aim to keep the website accurate and available, but it is provided on an “as available” basis. We do not guarantee uninterrupted access or that all information will always be complete, current or error-free.

To the extent permitted by applicable law, SolveApps is not liable for indirect, incidental or consequential loss arising solely from use of, inability to use, or reliance on this public website. Nothing in these terms excludes liability that cannot lawfully be excluded.

Privacy

Our Privacy Policy explains how we handle personal data submitted through the website.

Changes and governing law

We may update these terms when the website, offer or applicable requirements change. The effective date above identifies the latest version.

These website terms are governed by the laws of Mauritius. Any dispute concerning these terms is subject to the jurisdiction of the competent courts of Mauritius, unless applicable law requires otherwise.

Contact us

Questions about these terms can be sent to admin@solveapps.com.